Code Effects Software Privacy Policy

This Privacy Policy describes how Code Effects Software, LLC ("Code Effects Software", "we") collects and uses information through the CodeEffects.com website, its online documentation, the Code Effects Portal, and the online demos of the Code Effects platform (the "Services").

The Code Effects Software Itself

The Code Effects software - the Rule Editor, the Rule Engine, the Rule Repository, Audit, and the MCP server - runs entirely inside your own applications and infrastructure. It does not connect to Code Effects Software or send us any data, including for license validation or the counting of users. Rules, rule versions, tests, evaluations, users, and every other piece of data the software stores stay in your own databases, under your control. If you configure the Rule Repository's AI features, they send data to the AI provider you choose, under your agreement with that provider. See the EULA for details.

Information You Give Us

We collect the information you provide when you use the Services, such as your name, email address, company, and message when you submit the support, contact, or price list request forms; your account details in the Code Effects Portal; the billing details needed to issue and collect an Order; the name you enter when you post a comment in our online documentation; and the email address you use to request an online demo. We use this information to answer you, to provide and license our products, to issue invoices, to deliver the Services you request, and to send you notices related to them.

Online Demos

When you request an online demo, we create a demo database and sign-in for you and email them to the address you provide. Everything you enter into a demo is stored in its demo database and is deleted when the demo ends. The demo's AI features send the instructions you type and the rules you work on to third-party AI providers we select, such as Anthropic and OpenAI, to produce their answers. Do not enter confidential, personal, or production data into a demo.

Logging IP Addresses

IP addresses, browser information, and HTTP referring resources may be logged and used by Code Effects Software for security, troubleshooting, and measuring usage.

Analytics and Advertising

We use Google Tag Manager, the Google analytics services it loads, and Google Ads conversion tracking to understand how visitors use our website and to measure our advertising. These services may set cookies and collect information about your visit under Google's own privacy policy. You can limit them through your browser's settings or Google's ad settings.

Use of Personal Data

We do not rent, sell, or share personal information about you with any third parties, except with the service providers that help us operate the Services, such as email delivery, payment processing, hosting, and the AI providers used by the online demos, and only as needed for them to do so, or when required by law.

Certain Exceptional Disclosures

We may disclose Customer information if necessary to protect the legal rights of Code Effects Software, or if the information relates to a Customer's actual or threatened harmful conduct or potential threats to the physical safety of any person. Customer data disclosure may be required by law or in connection with any legal process.

Use of Cookies

We may use "in-memory" (or "session") cookies to associate the Visitor's web client with the current HTTP request. We may also use cookies to preserve certain user interface settings between Visitor HTTP requests, and the analytics and advertising services named above may set their own cookies. Visitors may always choose not to receive a cookie file by enabling the web client to refuse cookies or to prompt for action before accepting a cookie. However, some features and services of this website may not function properly if cookies are disabled.

Data Retention

We keep account, license, and billing records for as long as a license is in force and as long as the law requires afterwards. Online demo data is deleted when the demo ends. Support messages and form submissions are kept for as long as they are useful for supporting you.

Your Choices

You may ask us to correct or delete the personal information we hold about you, or to stop sending you notifications, through our Support page. We may keep information we are required by law to keep.

External Links

If any part of the CodeEffects.com website links Visitors or Customers to other websites, those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using and disclosing personal information.

Changes to this Privacy Policy

Code Effects Software may update this Privacy Policy without prior notice. The version published on this page is the current one.